The service usually runs Monday to Wednesday from 8.30am to 4.30pm but a message service is available at other times during the pandemic. People can contact the service at 01539 769055 or email Jackie.Bateman@mbht.nhs.uk
Jackie Bateman, Eye Clinic Liaison Officer at Westmorland General Hospital, said: “We want to remind people that we are still running and are here to help them. If people do feel that they are struggling with their condition or need advice and support then please do contact us.”
The service offers patients with eye conditions the following:
- information about conditions and emotional support
- advice about different equipment including magnifiers, lighting and reading and writing aids
- help to obtain transport to and from appointments, if possible, during the pandemic
- advice about digital support (phones, laptops or iPad)
- advice about education, employment, housing and leisure
- support to register for talking books
- referral to organisations such as Galloways Society for the Blind, Barrow Society for the Blind and the Macular Society for peer support and access to social activities
- support for inpatients including giving advice about communicating with a sight-impaired person